Welcome to FICO Xpress Optimization 9.7

1. Introduction

FICO Xpress is the premier mathematical modeling and optimization software suite in the world, with the best tools available to aid the development and deployment of optimization applications that solve real-world challenges. The newest release, FICO Xpress 9.7, helps organizations solve bigger problems, design applications faster and make even better decisions in virtually any business scenario.

Xpress Optimization 9.7 includes model building and development tools, solver engines and a deployment application.

The Xpress software requires a license file to authorize the use of the software. This file is not included in any of the download packages. If you have not received a license file from FICO, please refer to the links for Support contacts below for more information on how to obtain one.

This release contains: Xpress Optimizer, Xpress NonLinear, Xpress Global, Xpress Mosel, Xpress Workbench, Xpress BCL, Xpress Kalis.

The version number information for the individual products is listed here.

Detailed release notes for this release are available here.

2. Installation / Getting Started

Xpress 9.7 is a standalone release, not an incremental patch. It is recommended that users upgrading from a previous release should uninstall the existing software prior to installing 9.7.

Xpress Insight is installed from a seperate installation package. Xpress Insight requires a full installation of the main Xpress 9.7 software and should be installed after the main Xpress installation has completed successfully.

The Installation Guide contains step by step installation instructions.

We recommend that users who are new to the Xpress software begin by reading the Getting Started Manual.

3. Documentation

All FICO Xpress Optimization manuals and API references are available in searchable HTML format on the fico.com website.

PDF versions of the core manuals along with JavaDoc documentation for the Java API are distributed with the software.

Go to documentation

4. Examples

The examples directory of the Xpress installation contains the Xpress examples.

For Windows platforms, makefiles compatible with nmake are included for all examples requiring compilation.

For Unix platforms, makefiles compatible with gmake are included for all examples requiring compilation. These makefiles require the XPRESSDIR environment variable to be set to the location of the xpressmp installation directory.

5. Information Security

FICO adheres to industry-standard best practices for software information security, to eliminate vulnerabilities that might allow unauthorized control or access to sensitive information.

Users of FICO software share an important responsibility for information security. FICO recommends that its customers take great care whenever handling sensitive, regulated, or personally identifiable information, and in protecting systems which house such information from security breaches. Good practices include:

• Unless specifically necessary to meet project objectives, avoid using data that contains privileged or personally identifiable information
• In situations requiring unique record identifiers (e.g., account numbers, social security numbers), use manufactured substitutes in place of personally identifiable values
• Host this software behind your firewalls, protecting it from attack from outside the company
• Host this software on machines which run independently of other mission-critical applications
• Enable access to only those users whose role and project responsibilities require it
• Deploy and maintain best practices to protect user credentials, such as enforcing strong passwords, communicating credentials via secured channels, and requiring employees to regularly change passwords
• Educate employees to maintain awareness of security threats and practices
• Regularly monitor and review systems for signs of breach from within and without
• Promptly install security-related patches and maintenance releases

For more information about information security best practices, please contact the FICO Support team at Support@FICO.com

6. Getting Technical Support

Email:  Support@FICO.com

When contacting FICO Product Support by email, please include your product name 
"Xpress" on the subject line of your email.


Telephone:

• NORTH AMERICA
  Telephone (toll free): 1 (877) 4FI-SUPP, option 1 and then option 7.
  Fax: 1 (402) 496-2224

• EUROPE, MIDDLE EAST, AFRICA
  Telephone: 44 (0) 870-420-3777
  UK (toll free): 0800-0152-153
  South Africa (toll free): 0800-996-153
  Fax: 44 (0) 870-420-3778

• ASIA-PACIFIC, LATIN AMERICA, CARIBBEAN
  Telephone: 1 (415) 446-6185
  Brazil (toll free): 0800-891-6146

7. Troubleshooting Licensing

If you are having problems with authorizing the Xpress software please see the section "Troubleshooting Licensing problems" in the Xpress Installation and Licensing guide which can be found at docs/installation.pdf.

We hope you enjoy using the Xpress Optimization suite.

FICO